Privacy Policy

BharatHaat respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how BharatHaat collects, uses, stores, and protects information when you access or use our website, mobile application, marketplace, and related services.

1. About BharatHaat

BharatHaat is a digital marketplace that enables users to discover, buy, sell, advertise, and connect with individuals, businesses, service providers, and other users.

The platform may include listings for new and used products, businesses, services, vehicles, property, jobs, local listings, and other marketplace categories.

2. Information We Collect

A. Personal Information

• Name
• Mobile number
• Email address
• Date of birth, where required
• Profile information
• Address or location information
• Business information
• Identification or KYC information where verification is required

B. Account Information

When you create an account, we may collect information necessary to create and manage your account.

C. Listing Information

• Listing title and description
• Photographs and videos
• Price
• Location
• Business details
• Contact information provided by you
• Other information necessary to publish the listing

D. Device and Technical Information

• IP address
• Browser and device type
• Operating system and app version
• Usage and log information
• Cookies and similar technologies

E. Location Information

Where enabled or required for marketplace functionality, we may use approximate or precise location information to show relevant listings and services near you. You may control location permissions through your device settings.

3. How We Use Your Information

• Create and manage user accounts
• Publish and manage listings
• Connect buyers and sellers
• Provide marketplace and business services
• Process transactions or service requests
• Verify users and businesses
• Provide customer support
• Send important service notifications
• Improve our website, application, and services
• Prevent fraud, spam, abuse, and unauthorized activity
• Maintain platform security
• Personalize marketplace content
• Send promotional communications where permitted
• Comply with applicable laws and legal requirements

4. Sharing of Information

BharatHaat does not sell personal information merely for the purpose of selling user data. Information may be shared when reasonably necessary with other users when you voluntarily publish information, service providers, payment providers, hosting/cloud providers, verification providers, customer-support providers, legal or regulatory authorities where required by law, and professional advisers where necessary.

5. Public Listings

Information that you voluntarily publish through a marketplace listing may be visible to other users or the public. Users should avoid publishing sensitive personal information such as passwords, financial account credentials, government identification numbers, or other confidential information in public listings.

6. Payments

Where BharatHaat facilitates payments through third-party payment providers, payment information may be processed directly by the relevant payment provider. Third-party payment services are subject to their own terms and privacy policies.

7. Cookies and Similar Technologies

BharatHaat may use cookies and similar technologies to keep users signed in, remember preferences, understand website usage, improve performance, provide relevant content, and maintain security. You may manage cookies through your browser settings.

8. Data Security

We use reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, loss, or misuse. However, no internet-based service can guarantee absolute security.

9. Data Retention

We retain information only for as long as reasonably necessary for providing services, maintaining accounts and records, resolving disputes, preventing fraud and abuse, and meeting legal and regulatory obligations. When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable law.

10. User Rights

Subject to applicable law, users may have rights relating to their personal information, including access, correction, updating, deletion where applicable, withdrawal of consent where applicable, and raising privacy-related concerns or complaints. Requests may be subject to identity verification and applicable legal limitations.

11. Children's Privacy

BharatHaat is not intended to encourage children to provide personal information independently. If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we may take reasonable steps to delete the information.

12. Third-Party Websites

BharatHaat may contain links to third-party websites, applications, advertisements, payment services, or other external services. BharatHaat is not responsible for the privacy practices of third parties.

13. Changes to This Privacy Policy

BharatHaat may update this Privacy Policy from time to time. Changes may be published on this page with an updated effective date.

14. Contact Us

For privacy-related questions, requests, or complaints, please contact BharatHaat through the contact information published on bharat-haat.com.

BharatHaat
India